Automated Clarity™ Privacy Policy

1. Overview

Automated Clarity™ is managed operating infrastructure operated by Duzzi Technologies Inc.

Automated Clarity™ is designed to keep the operation current as work changes across systems, communications, handoffs, and related operational activity.

This Privacy Policy explains how Duzzi Technologies Inc. collects, uses, processes, protects, and retains information in connection with Automated Clarity™ and related services.

By purchasing, accessing, or using Automated Clarity™, you agree to the practices described in this Privacy Policy.

2. Company & Product Relationship

Automated Clarity™ is a product of Duzzi Technologies Inc.

References to “Automated Clarity™,” “the system,” “we,” “us,” or “our” may refer to Automated Clarity™ and/or Duzzi Technologies Inc., as applicable.

Payments, billing, account administration, service operations, support, and related infrastructure may be processed or managed by Duzzi Technologies Inc.

3. Information We Collect

We collect and process information only as required to deliver, maintain, monitor, secure, and improve Automated Clarity™.

Information we may collect includes:

• Business contact information, including names, email addresses, phone numbers, business names, and related account details.

Operational data connected to system activity, including communications, status and state changes, workflow events, timestamps, metadata, routing details, and related operational records.

System interaction data required for system execution, monitoring, reporting, diagnostics, reliability, and system performance.

Billing and payment-related information processed through our payment provider, where applicable.

Technical and infrastructure data required to operate, secure, troubleshoot, and maintain the system.

4. How Your Information Is Used

Information is used to operate and maintain Automated Clarity™.

This may include:

• Delivering system-triggered communications by email or SMS.
• Monitoring system performance and operational integrity.
• Maintaining current operational state and detecting important changes, exceptions, aging or stalled work, and related operational events.
• Supporting onboarding, configuration, reporting, troubleshooting, and system reliability.
• Improving system quality, accuracy, reliability, and operational outcomes.
• Maintaining account administration, billing, support, compliance, and service records.
• Data collection is limited to what is required for system operation, service delivery, support, security, and business administration.

5. Communications

By interacting with Automated Clarity™, purchasing the service, or providing contact information, you may receive operational communications related to the system.

These may include:

• Operational notifications.
• System alerts.
• Onboarding messages.
• Account activity messages.
• Service notifications.
• Performance-related updates.
• Billing or account-related communications.
• Message frequency may vary.
• Standard message and data rates may apply for SMS communications.

You may opt out of non-essential communications where applicable. Certain operational, billing, legal, security, or service-critical communications may still be required to provide the service.

6. Data Handling & Infrastructure

Automated Clarity™ uses established third-party infrastructure providers for hosting, payments, communications, database services, authentication, monitoring, and related system operations.

Data is processed only as required to operate, maintain, secure, monitor, support, and improve Automated Clarity™.

Duzzi Technologies Inc. does not sell or rent client information.

Duzzi Technologies Inc. selects infrastructure providers based on reliability, security posture, operational fit, and suitability for the Automated Clarity™ system.

7. Data Sharing

Information may be processed by trusted service providers strictly for service-related purposes.

These purposes may include:

• Communication delivery, including email and SMS.
• System operation and hosting.
• Payment processing and billing.
• Database and infrastructure operations.
• System monitoring, diagnostics, and reliability.
• Authentication, security, and operational support.
• Duzzi Technologies Inc. does not sell or rent your information.

Information may also be disclosed if required by law, regulation, legal process, payment processor requirements, security needs, fraud prevention, or to protect the rights, safety, or operation of Duzzi Technologies Inc., Automated Clarity™, clients, or users.

8. Security

Duzzi Technologies Inc. takes security seriously and uses administrative, technical, and operational safeguards designed to protect system integrity, client data, and service availability.

Duzzi Technologies Inc. uses third-party infrastructure providers that maintain independently validated security and compliance programs meeting or exceeding SOC 2-level controls, including recognized standards such as SOC 2, ISO 27001, PCI DSS, or equivalent frameworks applicable to their services.

These providers are selected based on security posture, operational reliability, compliance maturity, and suitability for the Automated Clarity™ infrastructure.

No method of electronic transmission, storage, hosting, or processing is completely secure.

Duzzi Technologies Inc. does not guarantee that unauthorized access, service interruption, data loss, or security incidents will never occur.

Clients are responsible for maintaining secure access to their own systems, accounts, inboxes, credentials, devices, and internal users.

9. Client Responsibilities

Clients are responsible for maintaining the security and accuracy of their own systems and information.

This includes:

• Maintaining secure access to email accounts, communication channels, payment accounts, CRM systems, and related platforms.
• Providing accurate business, contact, and system information.
• Managing internal users and permissions.
• Notifying Duzzi Technologies Inc. of suspected unauthorized access, account compromise, or material changes affecting system operation.

Failure to maintain secure access or accurate information may affect system performance, security, and service delivery.

10. Data Retention

Information is retained only as long as necessary to operate Automated Clarity™, provide services, maintain business records, support system reliability, comply with legal or operational requirements, resolve disputes, enforce agreements, and protect system integrity.

Retention periods may vary depending on the type of information, service requirements, legal obligations, payment records, operational records, and system needs.

When information is no longer required, it may be deleted, anonymized, archived, or retained in accordance with operational, legal, or compliance requirements.

11. Your Control

You may request:

• A copy of your information.
• Correction of inaccurate information.
• Deletion of your information, where applicable.
• Updates to communication preferences.

Certain information may need to be retained for legal, billing, security, operational, dispute-resolution, or compliance purposes.

Communication preferences may be updated or withdrawn where applicable, but some operational, billing, legal, or service-critical communications may still be required.

12. Third-Party Platforms

Automated Clarity™ may connect to or process information from third-party platforms, including email providers, communication tools, payment processors, CRMs, hosting providers, automation platforms, and related infrastructure providers.

Use of third-party platforms may also be subject to those providers’ own terms, privacy policies, security practices, and data-handling procedures.

Duzzi Technologies Inc. is not responsible for the privacy, security, or operational practices of third-party platforms outside its control.

13. Business Transfers

If Duzzi Technologies Inc. is involved in a merger, acquisition, financing, reorganization, asset sale, or similar business transaction, information related to Automated Clarity™ may be transferred or reviewed as part of that transaction.

Any such transfer would remain subject to applicable legal and contractual requirements.

14. Legal Requirements

Duzzi Technologies Inc. may access, preserve, or disclose information where reasonably necessary to comply with legal obligations, enforce agreements, respond to lawful requests, protect system integrity, prevent fraud or abuse, resolve disputes, or protect the rights, property, or safety of Duzzi Technologies Inc., Automated Clarity™, clients, users, or others.

15. Updates

This Privacy Policy may be updated periodically.

Continued use of Automated Clarity™ after updates are posted or provided constitutes acceptance of the updated Privacy Policy.

16. Contact

For privacy-related requests or questions, contact:

Duzzi Technologies Inc.

Automated Clarity™ Support

EMAIL US HERE